The Raving Patients Podcast

Season 

8

, Episode 

288

The Productivity Formula: Efficiency + Excellence

Season 

8

, Episode 

288

September 5, 2025

The Productivity Formula: Efficiency + Excellence

Are you spending too much time in the operatory without realizing it?

 What if shaving minutes off your procedures didn’t just increase production but also improved patient satisfaction, reduced stress, and helped your associates level up faster? That’s exactly what we’re diving into in this episode of the Raving Patients Podcast.

I’m joined by Dr. Aaron Nicholas—a practicing dentist, international speaker, faculty member with Dental Success Companies, and the founder of Monday Morning Dentistry. With over 37 years of clinical experience, Aaron has mastered the art of turning complex, time-consuming procedures into streamlined systems that can be applied the very next day in your practice.

What You’ll Learn in This Episode:

  • Why efficiency doesn’t mean cutting corners
    Dr. Nicholas explains how you can maintain—or even raise—your clinical quality while dramatically reducing appointment times.
  • The power of recording yourself
    A surprisingly effective tool for uncovering inefficiencies in your clinical and communication habits.
  • Time benchmarks for key procedures
    How long should a crown prep and buildup really take? Dr. Nicholas breaks down realistic ranges for both new and experienced practitioners.
  • Training associates the right way
    Why “letting them figure it out” is a costly mistake, and how to implement systems that get them efficient, faster.
  • Hygiene checks without constant interruptions
    Learn Aaron’s strategy for handling multiple hygienists while protecting your focused chair time.
  • Anesthesia done smarter
    From Gal-Gates blocks to intraosseous injections, discover how to get patients numb faster and keep them comfortable throughout.
  • Mindset shifts that matter
    How to view efficiency not as rushing, but as creating smoother systems that benefit your team, your patients, and your bottom line.

Key Takeaways

00:00 Introduction and Event Announcement

01:28 The Importance of On-Hold Messaging

02:41 Creating Effective On-Hold Messages

05:45 Implementation and Compatibility of On-Hold Systems

07:59 The Role of Patient Education

09:11 Voice Personalization in On-Hold Messages

10:48 Script Writing and Customization

12:44 Best Practices for On-Hold Messaging

16:12 Content Suggestions for On-Hold Messages

19:33 Measuring ROI from On-Hold Messaging

22:55 Trial Period and Getting Started

23:46 Referral Program and Networking

24:49 Lightning Round Q&A

29:38 Conclusion and Contact Information

Connect with Dr. Aaron

  • Website: mondaymorningdentistry.com
  • Email: anicholasdds@gmail.com
  • Phone: 410-207-3527

Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more at: https://www.callrail.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

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