There's so much that needs to be done in a dental office daily, and with the Great Recession, finding someone to work at the front desk is becoming harder and harder. Fortunately, there's a much faster and cost-effective alternative to scale your dental practice in 2022!

MedVA.com is a virtual healthcare staffing company founded by doctors to assist medical and dental practices in meeting their staffing needs - at a fraction of the cost.

The company provides practices with medically trained virtual assistants, mainly from the Philippines or South America. They charge a flat fee of $10 an hour, with no additional costs associated - MedVA tracks their time and invoices you weekly.

MedVA's virtual assistants can handle various tasks, from marketing to hygiene recall and appointments. However, practices dealing with insurance companies are the ones that can benefit the most from hiring a virtual assistant; they can effectively manage any insurance paperwork, calls, and mail.

The onboarding process with virtual assistants is also relatively straightforward. They are trained with knowledge of dental terminology, and most are comfortable working with practice management software and other dental practice technologies.

If you're still unsure whether a virtual assistant is a suitable choice for your practice, don't miss this week's episode of 'The Raving Patients Podcast'!

Steven Kupferman, practicing oral surgeon and Co-Founder of MedVA, joins me today to discuss the benefits of hiring a virtual assistant, why it's a fantastic option for dentists who want to scale their practice, and how to get started.

You'll also learn how MedVA leverages a customized training curriculum vetted by top professionals to adapt to your specific workflow and improve your dental practice's efficiency.

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Key Takeaways 

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• The fastest and cheapest way to scale your practice in 2022 (00:00)
• Steven's background and journey (01:34)
• How MedVA can help dental practices scale at an affordable cost (04:04)
• What practice owners need to know before hiring a virtual assistant (10:34)
• The main reason many dental practices are hiring virtual assistants (15:36)
• Can a virtual assistant improve the patient experience? (21:20)
• Lightning round questions (27:16)

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Additional Resources

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Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

Learn more about MedVA: https://medva.com/

This podcast is sponsored by Cloud Dentistry, the largest dental talent marketplace. Find out more at: http://www.clouddentistry.com/Len