The Raving Patients Podcast


, Episode 


The Benefits of Team Engagement With Susan Leckowicz


, Episode 


September 15, 2023

The Benefits of Team Engagement With Susan Leckowicz

The secret to a successful dental practice? It’s not a genius hygienist or expensive treatments or even the best dentist in the area.

The secret is simple: Team engagement.

If your team members are engaged with the work you’re doing and come every single day to the office motivated to do great work, then your dental clinic will thrive.

But to build great team engagement, you first have to build a great team.

You see, the first step to a successful dental office is hiring the right team members. 

How can you do that?

To answer this question, I have invited an expert on the podcast, the brilliant Susan Leckowicz.

Susan is the CEO of Dental Coaches, a company that aims to help dental practices grow their bottom line. They work with doctors and their teams to create connection, clarity, and trust with patients in their care. 

Susan started her career as a teenage dental assistant for her dad. She is very passionate about dentistry, and she spent twenty years as a dental hygienist before becoming a dental coach. 

Today, she’s here to discuss how you can build team engagement in your dental practice, how to hire the right team for your office culture, how to attract high-performers, and more.

Are you ready?

Let’s dive in.

Key Takeaways: 

Introduction (00:00)

Meet Susan (00:31)

Let’s talk about team engagement (02:01)

Dental Coaches’ survey (05:14)

Here’s how to improve (13:30)

KPIs for your team members (17:07)

How Susan helps dental practices (25:49)

Q&A time (27:29)

Additional Resources:

Learn more about Susan Leckowicz:

Follow her on Instagram:

Follow her on LinkedIn:

Follow Dental Coaches on Facebook:

Take the survey:


Are you ready to take your dental business to the next level? Register for my live event today at:

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