The Raving Patients Podcast


, Episode 


5 Effective Patient Retention Strategies To Boost Practice Growth


, Episode 


July 29, 2022

5 Effective Patient Retention Strategies To Boost Practice Growth

While increasing case acceptance and attracting new patients are essential for practice growth, there's no better strategy to scale your practice than improving patient retention. 

However, patient retention is one of the most challenging aspects of running a dental practice. Let's face it: people don't particularly enjoy going to the dentist, which is why more often than not, they'll conjure up a myriad of excuses for why they can't show up. But by missing appointments and neglecting treatments, patients are negatively impacting not only your practice - but also their own health.

So, the ultimate challenge as a dental professional is to help your patients understand the value of an appointment and what missing it could mean for their dental health. If you've been practicing for a while, you know this is no easy feat.

Fortunately, you can adopt a few tactics to boost patient retention and provide a better overall patient experience at your practice, which we discuss in this week's episode of 'The Raving Patients Podcast!

Debbie Bittke, a practicing hygienist and founder of Dental Practice Solutions, joins me to discuss how to get new patients, reactivate overdue hygiene patients, and her top five patient retention strategies to boost practice growth. 

You'll also learn how to reduce last-minute appointment changes and a few tips on improving the patient experience.

Tune in to find out more!

Key Takeaways 

  • Intro (00:00)
  • Why there's currently a shortage of dental hygienists (02:41)
  • How to prevent patients from canceling their appointments (05:59)
  • The importance of developing an appointment procedure (14:21)
  • Cost-effective strategies for new patient growth (18:31)
  • How to reduce last appointment minute changes (22:38)
  • Tips on getting patients to attend their revaluation visits (25:05)
  • Lightning round questions (39:03)

Additional Resources

Learn proven dental marketing strategies and online reputation management techniques at:

Learn more about Dental Practice Solutions at:

This podcast is sponsored by Cloud Dentistry, the largest dental talent marketplace. Find out more at:



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