The Raving Patients Podcast


, Episode 


4 Simple Techniques To Improve Dentist-Patient Communication


, Episode 


November 11, 2022

4 Simple Techniques To Improve Dentist-Patient Communication

Are you tired of your patients not taking you seriously? Are you frustrated when your patients don't own their disease? You are not alone! 

More than ever, patients need to comprehend our message of overall health through dental wellness. The problem is that we've dumbed down dentistry a lot in the past to make it more palatable for patients. But it's about time to crank that up.

So, don't be afraid to say terms like 'active infection' or 'pus' when talking with your patients. In fact, you should be actively discussing specifics such as inflammatory burden, inflammatory cascade, or the full names of harmful bacteria causing infections. 

This strategy allows you to use impactful language and empowers your patients by helping them understand what's at stake and why they should take their dental health seriously.

If you want to learn more ways to improve communication with your patients, make sure to catch this week's episode of 'The Raving Patients Podcast'!

Emme Sanders, RDH, transforms dental practices with her high energy and positive approach to coaching. She has expanded her leadership and interpersonal skills for over 25 years, allowing her to increase team performance, refine dental skills, and create a space conducive to learning. 

Emme joins me to discuss 4 ways you can improve communication with your patients, increase case acceptance, and grow your practice. Tune in to find out more!

You'll learn about the 7-38-55% rule, the principles of communication, and how to apply them to transform your communication style and delivery to empower your patients.

Key Takeaways 

  • 4 ways to improve communication with your patients (00:00)
  • The #1 communication rule (03:12)
  • Coaching your team to improve communication with patients (14:47)
  • The power of transformational language (17:05)
  • How to discover your professional communication power (23:36)
  • Lightning round Q&A (28:03)

Additional Resources

Learn proven dental marketing strategies and online reputation management techniques at:

This podcast is sponsored by Cloud Dentistry, the largest dental talent marketplace. Find out more at:

This podcast is sponsored by Dental Intelligence. Learn more at:

This podcast is sponsored by The Doc Sites, the leading provider of websites and online marketing for dentists. Find out more at:



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