The Raving Patients Podcast

Season 

9

, Episode 

330

$300K Is Hiding in Your Inactive Patient List. Here's How AI Finds It.

Season 

9

, Episode 

330

June 26, 2026

$300K Is Hiding in Your Inactive Patient List. Here's How AI Finds It.

What if one of the biggest growth opportunities in your practice isn't finding new patients but reconnecting with the ones you already have?

In this episode of the Raving Patients Podcast, Dr. Len Tau sits down with Ben Fish, Founder and CEO of EngageDent AI, to discuss how artificial intelligence is helping dental practices recover lost revenue, reduce no-shows, improve case acceptance, and strengthen patient relationships.

Ben shares how AI-powered patient communication tools are transforming both inbound and outbound engagement, helping practices reconnect with inactive patients, recover unscheduled treatment, and ensure no opportunity slips through the cracks. He also explains why AI should be viewed as a tool that empowers teams rather than replaces them and offers practical advice for dentists evaluating AI solutions for their practices.

If you're looking to improve patient retention, increase production, and future-proof your practice, this episode is packed with actionable insights.

What You'll Learn

  • Where practices are losing hundreds of thousands of dollars in unscheduled treatment
  • How AI can reactivate inactive patients and recover missed opportunities
  • Why patient trust is the key to reducing no-shows and increasing case acceptance
  • The difference between AI replacing staff and AI empowering staff
  • How AI receptionists can improve patient communication and capture missed calls
  • Common reasons patients delay treatment and how AI helps overcome objections
  • What dentists should look for when evaluating AI vendors
  • How AI may transform dental practices over the next five years

Connect with Ben

Email: ben@engagedent.com

Website: EngageDent AI

Special Offer for Raving Patients listeners: Mention the podcast and receive a waived implementation fee plus a pilot program opportunity.

Learn proven dental marketing strategies and online reputation management techniques at: https://www.drlentau.com

This podcast is sponsored by Dental Intelligence. Learn more at: https://www.dentalintel.com/

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more at: https://www.callrail.com/

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

SPONSORED BY:

Connect

Len would love to connect with you.

Request An Appointment

Please call (000) 000-0000 or use the form below to schedule your appointment.

Thank you! Your request has been received. We will call or email you to confirm your appointment date and time. To speak with someone right away, please call our office.
Oops! Something went wrong while submitting the form.
Website & Branding By
StudioEightyeight